Alicia Walker Public Speaking and Communications Coaching Agreement

Last updated: 20 Jun 2025

Thank you for choosing to work with me. This agreement is designed to provide clarity around what you can expect from our work together.

1. Scope of Coaching

Coaching is a collaborative, forward-focused process designed to help you improve your communication confidence, clarity, and presence. It is not therapy, counselling, or medical treatment.

2. Your Role as a Client

Your commitment and reflection are essential to the coaching process. You agree to attend scheduled sessions, complete preparation and tasks (where agreed) and to do so within the agreed timeframe. You agree to approach the process with honesty and openness.

3. Session Scheduling

Sessions are scheduled in advance and will take place via video conferencing unless otherwise agreed. You will receive reminders and any pre-session tasks in good time.

4. Rescheduling & Cancellations

If you need to reschedule a session, please give at least 24 hours’ notice. Cancellations with less than 24 hours’ notice may be considered a used session at my discretion.

5. Fees & Payment

Fees are payable in advance via [Stripe/bank transfer/your payment platform]. Multi-session packages are non-transferable and must be used within 3 months of purchase unless otherwise agreed.

6. Refund Policy

Refunds are not provided for completed sessions. If you choose not to continue with a package, unused sessions may 1. Scope of Coaching

Coaching is a collaborative, forward-focused process designed to help you improve your communication confidence, clarity, and presence. This coaching specifically focuses on public speaking and communication skills. While personal and professional growth may occur, this is not life, leadership, or career coaching.

2. Your Role as a Client

Your commitment and reflection are essential to the coaching process. You agree to attend scheduled sessions, complete preparation and tasks (where agreed), and to do so within the agreed timeframe. You agree to approach the process with honesty and openness.

3. Session Scheduling

Sessions are scheduled in advance and will take place via video conferencing unless otherwise agreed. You will receive reminders and any pre-session tasks in good time. You are encouraged to book sessions at regular intervals (e.g. fortnightly or monthly) for consistency and progress.

4. Rescheduling & Cancellations

If you need to reschedule a session, please give at least 24 hours’ notice. Cancellations with less than 24 hours’ notice may be considered a used session at my discretion.

5. Fees & Payment

Fees are payable in advance via Stripe or bank transfer (details will be provided at the time of booking). Multi-session packages are non-transferable and must be used within 3 months of purchase unless otherwise agreed.

6. Refund Policy

Refunds are not provided for completed sessions. If you choose not to continue with a package, unused sessions may be eligible for a partial refund or credit, at my discretion.

7. Confidentiality

Everything shared during our coaching relationship is confidential. I will not disclose any information you share without your written permission, except where required by law.

8. Use of Materials

Materials, exercises, and resources provided are for your personal use only. Materials may not be reproduced or shared without permission.

9. Limitations of Coaching

Coaching does not guarantee specific outcomes. The process is designed to support your development, but progress depends on your engagement, readiness, and external circumstances.

10. Liability

You agree that I am not liable for decisions, actions, or outcomes resulting from our coaching sessions. Coaching is an empowering process, but you remain responsible for your own choices.

11. Privacy

Your data is handled in line with my Privacy Policy and UK data protection laws (GDPR). You will not be added to any marketing lists without explicit consent.

12. Contact

If you have questions about your sessions, please contact:
contact@aliciawalker.com